Insurance claims
We Help With Insurance Claims
The professionals in our network document everything, work with all major insurers, and know exactly what adjusters need.
Independent connection service — not affiliated with or endorsed by any insurer.
How the Claims Process Works
Most sudden water losses — burst pipes, appliance failures, water heater ruptures — are covered by standard homeowner policies. The keys to a smooth claim are speed, documentation, and using licensed professionals whose reports adjusters trust. Here's how the professionals in our network handle it:
Document
Photos, videos, and moisture readings from the first visit — the evidence adjusters need.
Mitigate
Emergency mitigation begins immediately — your policy requires damage prevention.
Scope & file
Written scope of work and drying logs formatted for your carrier's claim process.
Coordinate
Direct communication with your adjuster through completion.
FAQ
Common Questions
Does homeowners insurance cover water damage?
Sudden, accidental water damage — burst pipes, appliance failures, water heater ruptures — is usually covered. Gradual leaks, neglected maintenance, and rising floodwater typically are not (flood requires separate flood insurance).
How fast does mold grow after water damage?
Mold can begin developing within 24–48 hours in damp conditions. This is why professional drying — not just surface fans — matters so much.
Do I need to wait for my insurance adjuster before starting cleanup?
No — and waiting can hurt you. Policies require you to prevent further damage. Document everything with photos, then start professional mitigation. The restoration company coordinates with your adjuster.
Does insurance cover mold?
When mold results from a covered water event (like a pipe burst), remediation is often covered, sometimes with limits. Mold from long-term moisture neglect typically isn't. Fast professional response protects your claim.
Standing Water? Don't Wait.
Water damage can begin causing mold within 24–48 hours. Call immediately — every hour counts.